Sponsored Accounts Turning 18
Overview
When someone you sponsor turns 18, they have the ability to verify their identity in-app and get full access to Cash App features as an individual account.
After successfully verifying their identity, the sponsorship connection between the sponsor and the former sponsored account will be canceled, and the sponsored account becomes the owner of their own individual account, including any Cash Balance, bitcoin, or Stock previously held in the sponsored account.
Get Started
Cash App sends a notification to the sponsored person on their 18th birthday that they are eligible to begin this process.
To get started:
- Tap the Profile icon (top-right on your home screen)
- Select Family
- Tap Get Started on Verify Your Identity
- Review the information on the next screen, and tap Continue
Next, they will need to verify their identity. In order to complete account verification, they will be asked to provide their full legal name, birth date, and SSN.
Troubleshooting
If you do not pass identity verification in-app, you can try again at any time. The option to retry verification can be found in the Family section of Cash App under Profile.
In the meantime, the sponsorship will still be active, and the sponsored account will have the same features and limits. If you would like to manually cancel your sponsorship, the sponsor will reach out to Support.
Impact to Sponsors
After a formerly sponsored person verifies successfully, the sponsorship is canceled. Sponsors will no longer have access to visibility and controls for that account.
Note: If a sponsored person does not verify their identity after being prompted, the sponsorship will be automatically canceled. This means many features will no longer be available. In order to get access back to all features, the previously sponsored person will need to verify their identity.
If the sponsorship is canceled and the sponsored account holds bitcoin and/or stocks, it will be sold and the proceeds added to the formerly sponsored person’s Cash Balance.
Cash App is a financial services platform, not a bank. Banking services are provided by Cash App’s bank partner(s). Prepaid debit cards issued by Sutton Bank.
Brokerage services by Cash App Investing LLC, member FINRA / SIPC, subsidiary of Block, Inc., formerly known as Square, Inc. Bitcoin services provided by Block, Inc. Investing and purchasing bitcoin involves risk; you may lose money. Cash App Investing does not trade bitcoin and Block, Inc. is not a member of FINRA or SIPC. For additional information, see the Bitcoin and Cash App Investing disclosures.
P2P services, Cash App Pay, and Savings are provided by Block, Inc. and not Cash App Investing LLC.